My Caravan Diary Privacy Policy
Updated:
This policy covers the My Caravan Diary iOS app, provided by Vantage Digital Studio, operated by Mark Williams in Liverpool, United Kingdom.
Your diary stays on your device
My Caravan Diary stores your diary locally on your iPhone. It does not require an account and does not include advertising, analytics or tracking SDKs. The app does not automatically transmit your bookings, guest information or other diary records to Vantage Digital Studio or a booking server. There is no Vantage cloud account, automatic server backup or diary sync service.
Information stored in the app
The app uses the information you enter to organise your caravan diary and prepare documents:
- Owner and caravan details: your name, optional business name, email, optional phone number, address, caravan name, holiday park, pitch or location, and any additional details or document wording you enter.
- Guests and bookings: guest names, contact information and addresses where entered, arrival and departure dates, booking status, and notes or other booking details.
- Pricing and finances: rates and pricing rules, booking charges, deposits, recorded payments and refunds, payment dates and methods, and annual costs such as site fees and running expenses. These are diary records; the app does not itself process card payments.
- Invoices and receipts: document numbers, dates, guest and owner details, caravan details, charges, payment information and wording used in the documents.
- Optional logo: a local copy of an image you choose through the iOS photo picker, used on your documents. Selecting a logo does not give Vantage access to your photo library.
You decide what to enter. Only include guest information and notes needed for managing your bookings, and protect the device on which you keep them.
Local PDF generation and sharing
Invoices and receipts are generated as PDFs on your device. Preparing a PDF does not upload it to Vantage. An exported document can contain personal information, including guest names, addresses and booking or payment details.
When you choose to email, share or save a document, iOS presents the available email, sharing or file services. You choose the recipient or destination and complete the action. The selected service may receive or store the PDF and associated information under its own privacy policy. For example, an email provider may retain the attachment, and Files may save it locally or to iCloud Drive or another connected provider. Check the destination and recipient before sharing.
Device security and backups
The app saves diary records in its local app storage using iOS file protection. Device security also depends on your passcode, access to the unlocked device and your iOS settings.
Apple device backups, including iCloud Backup or a computer backup, may include app data depending on your settings and the backup service. This is separate from the app and is governed by Apple and any backup provider you use. The app does not guarantee that a backup exists or that it can be restored. Copies you export or share are stored separately and may remain in email, Files, cloud storage or backups after the app data changes.
Editing, retention and removal
You can edit current owner and caravan details in Settings and update booking information in the app. You can replace or remove the optional logo. Previously issued invoices and receipts keep their original details as saved document snapshots; changing current details does not rewrite them.
The app keeps saved diary records until you take an available action to change or remove them. It does not automatically expire records. Cancelled bookings and voided payment entries retain their history. The current app does not provide individual deletion of saved bookings, payment history or issued documents.
Deleting the app from the device removes its local app data. Do not delete the app as a troubleshooting step unless you have independently verified a way to recover what you need. Exported PDFs, shared copies and device backups are separate: manage or delete them through the relevant service. Vantage cannot remotely read, delete or recover your local diary. Contact us if you need clarification about the app's data controls.
Support messages and third-party services
If you contact Vantage for support, we receive the contact information, message and attachments you choose to send. Do not send a diary file, guest list, invoice or receipt containing real guest information. Use fictional examples and redact screenshots.
Vantage handles support correspondence as described in the Website Privacy Notice, including the purposes, service providers, retention and privacy rights applicable to those messages. Visiting this website, using Apple services, or choosing an email or file provider is separate from the app's local diary storage. Those services have their own privacy practices. iOS diagnostics and backup settings are controlled separately by Apple and you.
Privacy questions
For questions about this policy or information you have sent to Vantage, email [email protected]. We do not hold a server copy of your diary. If you manage guests' information in the app, you remain responsible for how you use and share it.
For help using the app, visit My Caravan Diary Support. We will update this policy if the app's data handling changes; the date above identifies this version.